Introduction
This Privacy Policy describes how ROAD SYSTEM ("we," "our," or "us") collects, uses, and protects your information when you use our mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Account Information
- Email Address – Used to authenticate your account and send one-time password (OTP) codes for secure login.
- User ID – A unique identifier generated and stored for your account.
2. Location Data
We collect precise GPS coordinates (latitude and longitude) when you use the App to:
- Capture images with location metadata
- Record road conditions
- Track movement during recording sessions
Location data is collected only when the App is actively used and you have granted permission.
3. Camera and Image Data
Photos captured using the App are:
- Stored locally on your device
- Uploaded to our secure cloud storage
- Linked to location data and timestamps
4. Motion and Sensor Data
Accelerometer readings (X, Y, Z axes) are collected to:
- Monitor movement
- Assess road surface conditions
- Calculate minimum, maximum, and average acceleration values
5. Recording Session Data
We collect:
- Session start and end times
- Distance traveled
- Speed
- Associated sensor data
- Images and metadata
6. Issue Reports
When you submit a road issue report, we collect:
- Issue category and severity
- Optional description text
- Location
- Photos
7. Device Information
The App requires access to:
- Camera
- Location services
- Motion sensors
- Internet connection (to sync data)
8. Local Storage
The App stores data locally using encrypted local storage to support offline functionality.
How We Use Your Information
We use collected data to:
- Authenticate Users – Verify your identity using OTP-based login.
- Enable Core App Features – Including recording road conditions, capturing images, and submitting issue reports.
- Synchronize Data – Store and sync data securely across devices.
- Improve Services – Analyze performance and usage patterns.
- Provide Support – Respond to inquiries and support requests.
Data Storage and Security
Cloud Storage
Your data is stored securely using Supabase, including:
- Encrypted file storage
- Secure, access-controlled databases
- All transmissions use SSL/TLS encryption.
Local Storage
- Data stored on your device is encrypted.
- Local data supports offline use and syncs when internet access is available.
Security Measures
- OTP-based authentication
- Encryption in transit and at rest
- Access restricted to authorized personnel
- Regular security audits and maintenance
Third-Party Services
Supabase
We use Supabase for:
- Authentication
- Database storage
- File storage
- Synchronization
Supabase maintains its own privacy policy: https://supabase.com/privacy
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information.
We may share your data only in the following limited cases:
- Service Providers – With trusted vendors like Supabase who support App operations.
- Legal Requirements – When required by law, court order, or governmental authority.
- Protection of Rights – To protect the safety, rights, or property of users or others.
- Business Transfers – In case of a merger, acquisition, or asset sale.
Your Rights and Choices
You have the right to:
- Access your data
- Correct inaccurate information
- Delete your account and associated data
- Withdraw permissions for location or camera
- Stop using the App at any time
Account Deletion
You may request account deletion via email (see Contact section).
Upon deletion:
- Your account and data will be removed from our servers
- Cloud-stored images and files will be deleted
- Local data remains on your device until the App is uninstalled
Data Retention
- We retain your data as long as your account is active.
- When you request deletion, your personal data is deleted or anonymized within 30 days, unless required for legal compliance.
- Local device data persists until you uninstall the App.
Children's Privacy
- The App is not intended for children under 13.
- We do not knowingly collect data from children.
- If you believe a child has provided data, contact us immediately.
International Data Transfers
Your information may be processed on servers outside your country.
By using the App, you consent to these international transfers, even if data protection laws differ from your home country.
Changes to This Privacy Policy
We may update this Privacy Policy. We will notify you by:
- Posting updates within the App
- Updating the "Last Updated" date
- Providing notifications for major changes
Continued use of the App after changes means you accept the updated policy.
California Privacy Rights (CCPA)
California residents have rights to:
- Know what information is collected
- Know whether personal data is sold or shared
- Access or delete their personal information
- Opt out of any sale (we do not sell data)
- Not be discriminated against for exercising rights
European Privacy Rights (GDPR)
Users located in the EEA have rights to:
- Access personal data
- Rectify inaccurate data
- Erase data ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
Contact Us
If you have questions or requests regarding this Privacy Policy or your personal data, contact us at:
- Email: [email protected]
- Address: Charlotte Muncks Vej 17, 3th, Copenhagen, Denmark
Consent
By using the ROAD SYSTEM Mobile App, you agree to this Privacy Policy and its terms.